Terms of Service and Privacy Policy

Privacy Policy

We collect personal information that you voluntarily provide when purchasing services or contacting us, including your name, email address, billing information, and any information necessary to provide the requested service. This information is used solely to process payments, deliver services, communicate with customers, maintain business records, and comply with legal obligations. Payment transactions are processed by Stripe and may also involve other trusted service providers used to deliver our services. We do not sell or rent personal information to third parties and will disclose information only where necessary to provide services, process payments, comply with legal requirements, or protect our legitimate interests.

We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or disclosure. Personal data is retained only for as long as necessary to provide services, meet legal obligations, or resolve disputes. Individuals may request access to, correction of, or deletion of their personal data, subject to applicable legal requirements. For privacy-related enquiries, please contact us at the email address below.

Terms of Service

By purchasing our services, you agree to these Terms of Service. Payment confirms your acceptance of the services as described and your agreement to be bound by these terms. All sales are final and payments are non-refundable once made, except where required by applicable law or where there is a material defect or failure in the service provided. Any concern regarding the service must be reported to the provider promptly upon discovery to allow a reasonable opportunity to investigate and, where appropriate, remedy the issue. Failure to notify the provider within a reasonable period may affect eligibility for any refund or other remedy.

For privacy-related, terms of service and support enquiries, Email: hello@digitalheritageservices.com